Cancellation Policy

Cancellation Policy

Welcome to SalezTalk. Your order is extremely important to us. SalezTalk ('website', 'Web Site', 'site' ’mobile app’, ’app’, 'we', 'us', 'our') is committed to protecting your rights to cancellation of services at any given point of time.

We would never like to cancel your order. However we reserve the rights to cancel your order at any given point of time.

Cancellation by SalezTalk

  • We may cancel your order in case we are not able to serve you the products you have purchased. We will cancel your subscription and will refund all outstanding dues.
  • We may cancel your order if we find any discrepancy in the process.
  • We may cancel your order if we find any misuse of our system.
  • You shall be informed about cancelled orders via an SMS or an Email.

Cancellation by User

If an item doesn't work the way it should and can't easily be fixed you are entitled to a refund of the item. This includes situations where the item has a problem that would have stopped you from buying it if you'd known about the problem in the first place.

However, cancellation will NOT be processed in following cases:

  • you don't want it after you've downloaded it;
  • you simply change your mind;
  • you bought an item by mistake;
  • you do not have sufficient expertise to use the item;

All queries related to cancellation should be addressed on Cancellation and subsequent refund may take upto 15 days.